We explain the cause and the solutions so you can make an informed decision.

Tell us what you're seeing. If you can, send a couple of photos. A picture of a crack or wet spot is worth a hundred words. We'll give you an honest first read on whether it's urgent, and roughly what we're looking at.

You will not talk to a call centre or a scheduler. You'll talk to the person who'd actually be on your job.

We come out to diagnose the cause. We walk the basement, then go outside to look at grading, downspouts, and the ground around the foundation. Most of the time the answer isn't in the room where the problem shows up. It's outside.

The inspection takes about 45 minutes to an hour. You don't need to prepare anything.

A detailed quote indicating materials, time, costs and an approximate timeline. No verbal handshakes. No 'we'll figure it out as we go.'

If we don't think the work is urgent, we'll tell you. If we think it can wait a season, we'll tell you that too.

Work completed, invoice including guarantee delivered, and a walkthrough with the owner. We protect the space, clean up every night, and any change to the plan gets your approval in writing before it happens.

One point of contact from start to finish. No sub-contractors we've never worked with before.